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Please clarify how best to date and time the escalation of notices; if i, require a reply or action within 21 days of date of first notice; then surely i wait out this period before sending a second notice on day 22; then specify shorter periods of time for reply or action in subsequent notices; is this right?

This is different from Greg's suggestion that 21 days be the total time from first to last notice (Module 3.5)

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